FAQS

What is your shipping and returns policy?

All orders are shipped within 1–2 business days from Sydney. Please allow 5–10 business days for delivery to rural areas, including TAS and WA.

We offer 30-day returns on all non-sale items, as long as they are unopened and in their original condition.

What makes your press-on nails different from others?

Our press-on nails are thin, lightweight, and durable—just like a professional gel manicure. Every design is hand-painted by our in-house artist, so no two sets are exactly alike. You’re not just wearing nails—you’re wearing a piece of art! We also pay special attention to thickness to ensure your nails are comfortable and practical (because nobody likes struggling to pick up small items with overly thick nails).

💅🏻APPLICATION

1. How do I apply Enchanté press-on nails for the best results?
Each Enchanté set includes a mini prep kit — two sets of adhesive tabs, two cuticle pushers, a nail file, and a buffer — all perfectly sized to fit in your makeup bag. Whether you’re at home or on the go, you’ll have everything you need for flawless nails anywhere, anytime.

To apply:

1.Wash and dry your hands thoroughly.

2.Use the wooden cuticle stick to gently push back your cuticles.

3.Lightly buff your natural nails to remove any shine.

4.Match each Enchanté nail to your nail bed before applying — if a nail feels slightly wide, file the sides gently for a perfect fit.

5.Peel off the adhesive tab and place it about 1mm above your cuticle (not directly on top).

6.Apply your press-on firmly from cuticle to tip, pressing and holding each nail for 10–15 seconds to secure.

Enchanté Tip: For the best grip and longest wear, warm the adhesive tab with a hair dryer for 5 seconds before applying. This softens the tab and helps it bond more closely to your natural nail. The key is ensuring there are no gaps between the adhesive and your press-on — this creates a seamless seal and keeps your manicure perfect for up to 2–3 weeks.

 

💅 REMOVAL

2. How do I safely remove my Enchanté nails?
Wait until your press-ons begin to lift naturally — this usually happens after 1–2 weeks. Never force or peel them off.

The Soak Method:

1.Soak your hands in warm water with a few drops of soap and oil for 10–15 minutes.

2.Gently massage around the nail edges to loosen the adhesive.

3.Once the edges lift slightly, use the cuticle stick to carefully rock the nail from side to side until it pops off.

Enchanté Tip: Add a few drops of cuticle oil or olive oil to your soaking bowl — it helps the adhesive tabs break down more gently while keeping your nails nourished and hydrated.

💎 REUSABILITY & STORAGE

3. Are Enchanté press-ons reusable?
Absolutely. Each Enchanté set is hand-painted and made with salon-grade materials — designed to last through multiple wears while maintaining its shape and shine.

After removal, gently clean off any leftover adhesive using rubbing alcohol or a cotton pad, let them dry completely, and place each nail back into its clear storage container. Then, return the container to your Enchanté box to keep everything protected and organized.

Enchanté Tip: Store your nails flat in their original clear case and box — this prevents bending or damage and keeps your set pristine for the next application. It’s perfect for travel or quick touch-ups on the go.

 

4. How long do they last?
With proper prep and fit, your nails can last up to 2–3 weeks. For best results, avoid soaking your hands in water for the first hour after application to allow the adhesive to fully set.

Enchanté Tip: Before bed, apply a small drop of cuticle oil around each nail — it keeps your nails hydrated and helps maintain their beautiful finish between wears.

 🌿 MAINTENANCE & CARE

5. Can I shower, wash dishes, or swim while wearing them?
Yes, once the adhesive has fully set (after about an hour). Enchanté press-ons are made to move with your lifestyle — whether that’s school runs, office days, or weekend brunches.

Enchanté Tip: For even longer wear, wear gloves when doing heavy cleaning or extended dishwashing, and avoid soaking your hands in hot water for too long.

 

6. How do I care for my nails to keep them looking fresh?
Keep your hands and cuticles moisturized with oil or hand cream to maintain a polished, healthy look. If one nail pops off, clean your natural nail, reapply a new adhesive tab, and press it firmly for 10–15 seconds. You can gently file or reshape your Enchanté nails after application if desired.

Enchanté Tip: A clear topcoat can add extra shine and protection to your nails — especially before special occasions or events.

🖤 TROUBLESHOOTING & TIPS

7. My nails are lifting or not sticking properly — what should I do?
This usually means there’s a small gap between the adhesive and the press-on. Make sure your nails are clean, dry, and oil-free before applying, and always buff lightly to remove shine.

Enchanté Tip: If your adhesive tabs feel stiff, warm them gently with a hair dryer for 5 seconds before application — the softened texture bonds beautifully to the natural nail.

 

8. Any tips for first-time users?
Take your time with sizing — that’s half the secret to a flawless manicure. If a nail feels too wide, gently file the sides until it hugs your nail bed comfortably. Apply adhesive tabs 1mm above the cuticle, press from cuticle to tip, and hold.

Enchanté Tip: Treat application as your mini self-care ritual. Even 10 quiet minutes spent caring for your hands can change the energy of your entire day.